Telephone Banking Solutions

Suchak Data Systems, Inc. offers a solid, feature-rich Interactive Voice Response system that is the basis of the Telephone Banking System uniquely affordable and functional for community based financial institutions. Its proven turnkey hardware, software and service package goes to work for you every day with hassle-free dependability - making your financial institution more competitive and significantly increasing your overall productivity. The SDS telephone banking solution is available as an in-house or service center solution.

The software and hardware components are pre-loaded and pre-configured to a basic setup. The standard telephonic hardware configuration is a 4-port analog interface card which will accommodate up to 4 incoming lines. These 4 telephone jacks can be plugged into your institution's PBX system or into direct outside phone lines using standard RJ-11 connectors and standard phone cabling. The system can also be configured for additional lines in increments of 4 (i.e. 8 lines, 12 lines, etc).

The SDS IVRManager product contains the interactive voice responce system configuration and reporting tools that provide for a user-friendly method to customize and integrate the Telephone Banking System into any financial institution's environment and core banking system.

Part of the versatility of the system is the capability for the institution to customize many of the voice recordings.